Are you looking for a rewarding career in customer service? Growth opportunities? Set work schedule, Monday through Friday? Farmers Home Furniture corporate office is the place for you! Founded in 1949, Farmers has since become one of the fastest growing furniture retailers, with over 230 store locations throughout the Southeast. As one of the largest employee-owned companies, we are committed to providing our customers with the best possible service and selection.

Join our team today to positively impact the experiences of our customers!

Job Description:

• Assists in resolving issues between Farmers Home Furniture stores and vendors such as missing/lost items, defective goods and warranty issues on products needed; negotiates with representatives and manufacturers; process claims and verify warranty information.
• Assists stores in placing part orders as needed for all products; processes part orders.
• Reports quality issues to internal Buyers when needed.
• Operates a computer terminal, printer, calculator, copy and facsimile machines, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software

Additional Functions:

• Substitutes for receptionist/switchboard operator as needed.
• Substitutes for co-workers in temporary absence of same.
• Performs other related duties as required.

Skills:

• Good organizational skills
• Excellent telephone etiquette
• Good follow through/attention to detail
• Good data entry skills (alpha and numeric)
• Good written and oral communication skills
• Good customer service skills
• Working knowledge of Microsoft Office Suite
• Good interpersonal skills
• Self-motivated
• Knowledge and ability to use all standard office equipment including personal computers

Employee Benefits:

• Employee Stock Ownership Plan (ESOP)
• 401K Plan with Employer Matching Funds
• Group Medical, Dental and Life Insurance
• Annual Paid Vacation
• Paid Sick Leave
• Additional Voluntary Insurance Programs Available
• Paid Holidays, including the Employee's Birthday
• Employee Purchase Discounts